Shipping and Returns

SHIPPING

Australia-

Free express over $100  /  1-3 days arrival  

Purchases under $100 express flat rate  /  $10.00  /  1-3 days arrival

 

Rest of the world-

Flat rate of $20  /  7-14 days arrival approx.

FARRAH JEWELS is not responsible for parcels that are lost or damaged in transit.

 

RETURNS

If you change your mind, Farrah Jewels will happily refund or offer a gift card/store credit to the full amount less shipping costs within the first 14 days of receiving your item.

Please email-  info@farrahjewels.com.au to obtain a return authorisation number.

Farrah Jewels will not accept any returns:

  • If the piece is returned outside of the 14 days
  • A piece is not returned in its original condition
  • Has been worn, damaged or scratched is not in its original packaging.
  • Due to sanitary reasons we cannot accept returns on earrings
  • No refunds on sale pieces

To return a faulty item, Farrah Jewels will happily repair the item and return it free of charge, or offer a gift card/store credit to the full amount paid. Please view our Care Guide to see how to care for your piece.

 

CUSTOMS 

Custom charges will apply for all overseas orders. Farrah Jewels is not liable for any incurred charges.